FAQ
- Registration Issue
- Agent Issue
- Promotion Info
How Do I Register?
1.Registration on Zynga Casino.net is secure and fuss-free. On our homepage, click on the “Register” button on the top-right corner.
2.Enter your valid mobile phone number and click Register. A Verification Code will be sent to you via SMS, authenticate with the code provided to you to complete the registration.
3.If you do not receive the stated Verification Code, please contact the Customer Service agents for further assistance.
DEPOSIT
On our homepage, click on “Deposit”, select the preferred method of deposit you would like to use:
1.Bank Account Deposit
2.Virtual ATM transfers or Paynow
3.Please use the Bank Account Deposit optionn if your deposit amount shall exceed SGD5000.
WITHDRAWAL
We provide 24-hours withdrawal services. You should receive the withdrawal amount in your account within 2 minutes after the necessary audit is completed by the financial department.
AGENT ISSUES
1.Who is my agent? How do I contact my agent?
Please contact our Customer Service agents via Whatsapp for assistance.
2.Can I change my agent?
Contact our friendly Customer Service agents to replace a suitable agent. Terms and conditions apply.
GOLDFLOW DEPARTMENT NOTICE
1.The minimum deposit amount is SGD10/MYR40.
2.The minimum withdrawal amount for Members is SGD30/MYR90 in a single day.
3.The maximum withdrawal amount for Members is SGD 20,000/MYR 50,000 in a single day.
DISCLAIMER FOR WITHDRAWAL
SGD/MYR withdrawal is limited to 1 transaction per day.
PROMOTION INFO
Zynga Casino.net’s current promotions include:
1.First-Time Deposit 100% Bonus.
2.Slots and Fish Games 420% Bonus
STUCK IN GAME?
Our Live Games require a high internet speed. To avoid any disruptions to your game experience, please visit https://fast.com/zh/tw/ to do an internet speed test first. Should your internet speed is less than 2MBPS, please wait for optimal Line Signal and Internet Speed to pick up before entering Live Games.
PASSWORD CHANGES
Click on “My Account” at the lower right hand corner to access your Member Center and change your password.
